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PrimeFit at The Landing of North Haven

Updated 2026-08-20 · 4,067 reviewed · 53 listed · How we rank ›

No rating yet 24 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Memory Care Assisted LivingSkilled Nursing with Memory CareAdult Day Programs
Services
Memory Care Assisted Living, Skilled Nursing with Memory Care, Adult Day Programs

What recent reviews say

The business offers Independent Living, Assisted Living, and Memory Care in North Haven with on-site wellness, physical therapy, occupational therapy, and horticulture therapy. The company states it has been voted Best Assisted Living and Best Memory Care by U.S. News and World Report. Review evidence is limited to published information; no individual customer reviews were available to assess actual care quality or resident experience.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • recognized by U.S. News and World Report
  • broad service offerings
  • wellness and therapy programs available
Think twice if: No individual resident or family reviews available to verify care quality or actual resident experience; rely on published accreditations only.

Strengths

  • Physical therapy and occupational therapy on-site
  • Horticulture therapy offered
  • Memory Care, Assisted Living, and Independent Living options

Worth knowing

  • Their website lists on-site Physical Therapy and Occupational Therapy
  • Horticulture Therapy available
  • U.S. News and World Report recognition (2024 and 2026)

How it compares

How we scored this

How We Score
Star rating 0
Review volume 0
Review recency 0
Review sentiment 64
Profile completeness 50
Verification 30
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Most residents and families describe The Landing as warm and well-staffed, with genuine care across all departments and clean, attractive spaces that encourage social connection. Food quality divides opinion, Wi-Fi troubles frustrate some, and a handful of serious complaints about neglect and care gaps warrant careful follow-up before enrollment.

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Montowese Center for Health & Rehabilitation
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Many reviewers praise the clean facility and warm staff, with some noting attentive care for their loved ones. However, recurring complaints center on understaffing (especially nights), long response times to patient requests, and delayed medical attention that has raised serious safety concerns for vulnerable residents.

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Benchmark Senior Living at Hamden
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Families consistently report warm, attentive staff who help residents thrive in activities and outings. Skilled at easing difficult transitions from hospitals, they coordinate medical care thoughtfully. Housekeeping lapses recur in complaints, particularly in memory care bathrooms and common areas; some residents waited too long for bathroom assistance.

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Last updated 2026-08-20