Help and resources for memory care in Greater New Haven
Choosing memory care for a parent or spouse means dealing with licensing boards, ombudsmen, and nonprofit groups you've probably never had to contact before. Below is a curated list of real state agencies, advocacy organizations, and trade associations that serve Connecticut families dealing with dementia and long-term care decisions, including those in the Greater New Haven area. Use it as a starting point to check licensing, find funding, or get help resolving a complaint.
"Government & regulatory
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Connecticut Department of Public Health, Facility Licensing and Investigations Section
Licenses and regulates Assisted Living Services Agencies, nursing homes, and other health care facilities in Connecticut, and handles complaints about licensed facilities and agencies.
Visit website → Phone: 860-509-7444 410 Capitol Avenue MS # 12HSR, P.O. Box 340308, Hartford, CT 06134 -
Connecticut Long Term Care Ombudsman Program
State program that advocates for the rights and well-being of residents of nursing homes, residential care homes, and assisted living communities, including memory care residents, free and confidential.
Visit website → Phone: 1-866-388-1888 -
Agency on Aging of South Central Connecticut (AOASCC)
Independent nonprofit Area Agency on Aging serving older adults, people with disabilities, and caregivers across Greater New Haven and the lower Naugatuck Valley, including New Haven, Hamden, Milford, Branford, Guilford, and Madison, providing information and referral, care coordination, and caregiver support relevant to memory care decisions.
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Eldercare Locator, U.S. Administration for Community Living
Federally funded, nationwide public service connecting older adults, people with dementia, and caregivers to local Area Agencies on Aging and community resources, including housing, transportation, and legal and financial assistance.
Visit website → Phone: 1-800-677-1116, Monday-Friday 8am-9pm ET
Industry & professional associations
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Connecticut Assisted Living Association (CALA)
Trade association, formed in 1995, representing the assisted living industry in Connecticut, publishing consumer information and a directory of member assisted living and memory care communities.
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LeadingAge Connecticut & Rhode Island
Nonprofit trade association of mission-driven, largely not-for-profit aging-services providers, including assisted living and memory care residences, across Connecticut and Rhode Island, offering education, advocacy, and resources for providers and consumers.
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American Health Care Association / National Center for Assisted Living (AHCA/NCAL)
National trade association representing long-term and post-acute care providers, including assisted living and memory care communities, through advocacy, education, and quality initiatives, with state affiliates such as CALA providing local support.
Consumer protection
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Connecticut Office of the Attorney General, Elder Justice Hotline / Consumer Protection
State hotline, run with the Coalition for Elder Justice in Connecticut, offering information, assistance, and referrals to older adults and families on elder abuse, neglect, fraud, and exploitation, and handling consumer complaints against providers.
Visit website → Phone: 1-860-808-5555, Monday-Friday 8am-5pm
Legal help
This is general information, not legal advice. Speak to a qualified professional about your specific situation.
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Statewide Legal Services of Connecticut
Offers free civil legal advice and representation to low-income Connecticut residents, including elder law matters such as long-term care admissions, Medicaid, guardianship, and consumer protection, with income-eligible seniors 60+ often qualifying regardless of standard income limits.
Visit website → Phone: 1-800-453-3320
Financial assistance
This is general information, not financial advice. Confirm eligibility and terms directly with each program.
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Connecticut Home Care Program for Elders (CHCPE), Connecticut Department of Social Services
State Medicaid waiver and state-funded program helping eligible seniors 65 and older pay for home- and community-based long-term care as an alternative to nursing home placement, which can help fund care coordination for those with dementia.
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U.S. Department of Veterans Affairs, Aid and Attendance and Housebound Benefits
Federal pension benefit that adds monthly payments for eligible veterans or surviving spouses who need help with daily activities, including those in memory care or assisted living.
Support organisations
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Coalition for Elder Justice in Connecticut
Statewide coalition of public and private stakeholders working to prevent elder abuse and protect the rights, independence, and well-being of vulnerable elders in Connecticut, partnering with the Attorney General's office on the Elder Justice Hotline.
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Alzheimer's Association, Connecticut Chapter
Nonprofit affiliate of the national Alzheimer's Association providing a 24/7 helpline, care consultations, family training seminars, support groups, and education for people living with dementia, caregivers, and professionals statewide, including in the Greater New Haven area.
Visit website → Phone: Local: 860-406-3040, 24/7 Helpline: 800-272-3900 10 Executive Drive, Suite 202, Farmington, CT 06032
Need a provider rather than a resource? Find memory care.