Greater New Haven Memory Care Memory Care Guide
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Forest Hills Guest Home

Updated 2026-09-20 · 3,996 reviewed · 51 listed · Scored from 6 Google reviews · How we rank ›

4.2(6) 52 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Memory Care Assisted LivingSkilled Nursing with Memory Care
Forest Hills Guest Home
Location
West Haven
Services
Memory Care Assisted Living, Skilled Nursing with Memory Care
Reviews
6
Ranking
#27 in Memory Care Assisted Living
Best for
Residents needing 24-hour supervision and medical coordination in a home-like setting

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-20.

What do recent reviews say?

Reviewers consistently describe Forest Hills as a well-run facility with attentive staff and a welcoming setting. The limited review sample praises care quality and management, though deeper detail on specific services is sparse.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • excellent care
  • wonderful staff
  • well-managed facility
  • pleasant environment
compassionate-staffattentive-carewarm-homelike-environmentpersonalized-care-plans
Best for: Residents needing 24-hour supervision and medical coordination in a home-like setting

What are they good at?

  • Licensed by Connecticut Department of Public Health
  • 24-hour staff support
  • Home-cooked meals
  • Medical and mental health coordination

Worth knowing

  • Licensed by Connecticut Department of Public Health
  • Member of Connecticut Association of Residential Care Homes (CARCH)
  • 24-hour staff assistance available
  • Home-cooked meals provided
  • Case management and mental health services coordination
  • Transportation available

What reviews say by service

Skilled Nursing with Memory Care
Reviews praise excellent care and attentive staff but lack specifics on nursing services.
Memory Care Assisted Living
Described as wonderful, well-managed facility with good staff and pleasant environment.

How it compares

  • Rated 4.2 against a 4.29 average across the 48 memory care assisted living businesses listed here.
  • Has more Google reviews than 22% of the businesses in this directory.

How we scored this

How We Score
Star rating 51
Review volume 37
Review recency 27
Review sentiment 65
Profile completeness 75
Verification 30

Rating breakdown

5
4
4
1
3
0
2
0
1
1

FAQ

What is the daily cost?
DSS residents pay $117.29 per day; self-pay is $120 per day.
Is transportation available?
Yes, transportation is listed among their services.
Request a quote

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All 11 reviews are five-star, consistently praising staff warmth and caregiver quality. Families report feeling heard during intake, receiving caregivers well-matched to their loved ones, and gaining real peace of mind. The Family Caregiver Program earned particular praise for structured support and emotional guidance. Evidence is limited but uniformly positive across in-home care, adult family living, and caregiver support services.

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Grimes Center
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Grimes Center

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Grimes Center delivers strong rehabilitation outcomes, particularly for post-surgical patients who praise the physical therapy and nursing teams. However, staffing inconsistency creates sharp divides in experience: some patients report compassionate, attentive care while others faced missed appointments, medication delays, and long gaps without assistance or basic hygiene attention. Fall safety and supervision gaps concern families of cognitively declining patients.

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Advanced Center For Nursing And Rehabilitation
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Advanced Center For Nursing And Rehabilitation

4.1(169)✓ Google-verified

Dedicated frontline staff and physical therapists earn consistent praise from those who stay for rehabilitation. However, management responsiveness, aide availability, and patient supervision gaps create friction for families. One resident went missing within 24 hours despite a safety bracelet; another waited months for equipment repair. The facility clearly excels when individual caregivers like Stephanie Bates and Todd (physical therapy) take ownership, but this strength masks structural staffing and accountability issues that affect daily care quality. Staff turnover, insufficient aides relative to patient load, and slow response to maintenance and administrative requests emerge as recurring concerns. Families report that escalating problems requires persistent follow-up rather than proactive resolution. Positive reviews often credit particular named staff members rather than the facility's systems, suggesting excellence depends on which team members are present on any given day.

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Last updated 2026-09-20