37 low data
St Regis Health Center
5.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Skilled Nursing with Memory CareMemory Care Assisted Living
Grimes Center
Skilled Nursing with Memory CareMemory Care Assisted Living
- Services
- Skilled Nursing with Memory Care, Memory Care Assisted Living
- Reviews
- 31
What recent reviews say
Grimes Center delivers strong physical and occupational rehabilitation, with patients and families consistently praising therapists and seeing real recovery after surgery. However, nursing and aide consistency is a problem: families report missed appointments because patients weren't dressed on time, medication delays, and inadequate monitoring that allowed falls. Staff demeanor varies widely, with some visits positive and others frustrating enough that family members felt unheard.
Praised for
- attentive PT and OT staff
- clean facility
- responsive to patient needs
- effective post-surgical rehabilitation
- friendly and compassionate caregivers
Watch-outs
- inconsistent nursing and aide care
- communication breakdowns with families
- delayed personal hygiene (bathing, dressing)
- fall safety monitoring gaps
- medication timing issues
attentive-careclean-facilityunderstaffedpoor-communicationcompassionate-stafffriendly-caregiversmedication-errors
Best for: patients prioritizing intensive physical therapy after hip, knee, or orthopedic surgery.
Think twice if: you need consistent daily nursing care and family communication; some report aide gaps leading to missed appointments and delayed hygiene support.
Strengths
- expert PT and OT staff
- successful post-surgical mobility recovery
- clean facilities
- Yale-affiliated resources
Worth knowing
- PT Gayle and OT staff specifically praised for post-hip-ORIF and knee replacement recovery
- nursing staff Dina and Mercy named as strong
- APRN Alice noted for compassionate care
- facility cleans floors 2-3 times per week
- patients report medication timing delays and missed morning care windows affecting appointment readiness
What reviews say by service
- Skilled Nursing with Memory Care
- PT/OT rehabilitation excellent; nursing/aide care inconsistent with gaps in medication timing, patient hygiene, and fall monitoring.
- Memory Care Assisted Living
- Limited evidence; one family noted concern about fall risk and low bed rails for patients with cognitive decline, but no clear review focus on memory care services.
How it compares
- Rated 4 against a 4.3 average across the 46 skilled nursing with memory care businesses listed here.
- Has more Google reviews than 54% of the businesses in this directory.
How we scored this
How We Score Star rating 44
Review volume 65
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 30
Rating breakdown
5
21
4
1
3
3
2
1
1
5
Common questions
- What therapy services are available?
- Physical therapy, occupational therapy, speech therapy, plus pain management and activities of daily living training.
- Who praised the physical therapy?
- Several families reported strong results from PT staff (Gayle named specifically) helping patients walk again after hip fracture and knee replacement surgery.
Similar memory care nearby
55 low data
University Place Residential Care,LLC
5.0(1)✓ Google-verified
One resident of eight years calls University Place the best group home they have lived in, praising its friendly, understanding atmosphere and consistent support. Limited review volume prevents broader assessment of services or operations.
Skilled Nursing with Memory CareMemory Care Assisted LivingAdult Day Programs
70
Advanced Center For Nursing And Rehabilitation
4.1(167)✓ Google-verified
Staff turnover and leadership issues create a divided experience. Lower-level nursing and therapy teams receive consistent praise for attentiveness and compassion, particularly Stephanie Bates (social worker) and Todd (physical therapist). However, management does not engage with complaints, supervisors rarely appear on floors, equipment repairs drag on for months, and some residents report missed showers or slow aide response. Multiple families note the facility would struggle without Stephanie's advocacy. Safety concerns (a resident with a failed wandering bracelet) and understaffing worries surface in recent reviews. The 65% five-star rating reflects strong individual care experiences, but the 19% one-star complaints and negative word-of-mouth suggest systemic problems in oversight and accountability that deter longer-term placements.
Skilled Nursing with Memory CareMemory Care Assisted LivingAdult Day Programs