Greater New Haven Memory Care Guide
Menu
Find memory care Call

Coachman Square at Woodbridge

Updated 2026-08-20 · 4,067 reviewed · 53 listed · Scored from 36 Google reviews · How we rank ›

4.7(36) 75 composite score See reviews on Google ✓ Google-verified
Memory Care Assisted LivingSkilled Nursing with Memory CareAlzheimer's & Dementia CareAdult Day Programs
Coachman Square at Woodbridge
Services
Memory Care Assisted Living, Skilled Nursing with Memory Care, Alzheimer's & Dementia Care
Reviews
36

What recent reviews say

Residents and families consistently praise the warm, engaged staff and Lesley Pearson's welcoming approach, along with the clean, spacious grounds and regular activities. Yet concerns surface about transportation fees above the $8–12k monthly cost, understaffing relative to promised care, and difficulty reaching billing and management teams. Most long-term residents report contentment, though some felt confined or under-serviced during respite stays.

Recent shift: Billing and communication issues have worsened over time, with a 2024 edit to a 2-year-old review noting the facility went silent, ghosted, and wrote off a bill without resolution. This contrasts with earlier praise for admission staff support.

Praised for
  • warm, welcoming staff and leadership
  • spacious, clean, well-maintained facility
  • engaging activities and entertainment
  • quality chef-prepared meals
  • individualized care and attention
Watch-outs
  • transportation charged separately despite high monthly fees
  • activity outings canceled due to cost-cutting
  • staff understaffed for promised care levels
  • communication barriers with billing and management
  • limited mental health services
compassionate-staffattentive-careclean-facilitywarm-homelike-environmentengaging-activitiespersonalized-care-plansunderstaffedpoor-communicationunresponsive-management
Best for: Families seeking memory care with engaged staff and a homelike environment, especially those already relocated nearby.
Think twice if: Ask upfront about transportation costs, staff ratios during your loved one's shift, and billing responsiveness before committing.

Strengths

  • Lesley Pearson's tours and welcoming approach set a strong first impression
  • staff longevity and experience with complex cases
  • spacious apartments and clean, well-maintained grounds
  • active calendar of resident activities and entertainment

Worth knowing

  • Lesley Pearson is named repeatedly as Director of Community Relations and praised for warm, thorough tours
  • monthly fees reported at $8,000–$12,000 range
  • transportation to appointments and shopping charged extra beyond base fee
  • staff member available to accompany residents to beauty parlor and shopping
  • fitness center; gym had prolonged closures during COVID
  • hair salon and barber shop on-site
  • long-term residents (5–10 years) report sustained contentment
  • billing department reported as difficult to reach; one reviewer called 20+ times without response

What reviews say by service

Memory Care Assisted Living
Long-term residents thrive with personalized attention; short-term respite residents reported feeling confined and under-serviced.
Alzheimer's & Dementia Care
Staff skilled in working with cognitive decline and complex behaviors; one Aging Life Care Manager praised their experience.
respite-hospice-support
One respite resident felt warmly welcomed but expressed concern about mental health services and physical activity access during stay.
Adult Day Programs
Activities consistently praised; outings canceled occasionally due to corporate cost concerns.

How it compares

  • Rated 4.7 against a 4.35 average across the 50 memory care assisted living businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

How we scored this

How We Score
Star rating 70
Review volume 68
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
29
4
4
3
2
2
0
1
1

Common questions

Are meals included in the monthly fee?
Yes. Chef-prepared seasonal meals are included, with alternatives available daily. One long-term resident noted good food overall though occasionally wanting variety.
Is there a cost for transportation to appointments?
Yes. Transportation to appointments is charged separately if a family member cannot accompany the resident, despite monthly fees of $8,000–$12,000.
What activities are available?
Residents enjoy music, crafts, arts, exercise classes, entertainment, trips, and carnivals. A fitness center and hair salon are on-site. One reviewer noted that outings are sometimes canceled.
Request a quote

Similar memory care nearby

Autumn Lake Healthcare at The Willows
59

Autumn Lake Healthcare at The Willows

3.5(63)✓ Google-verified

Autumn Lake draws strong praise for its physical therapy, named staff compassion (nurses Twan, Evelyn, Fred, aides Kenya and Renee), and attractive grounds. Yet reviews split sharply: serious complaints include an aide's slow response to a resident's medical emergency (patient died an hour later), inconsistent personal hygiene care, missing clothing despite name tags, and difficulty reaching staff by phone. Families report both genuine recovery success and deep frustration with attentiveness gaps.

Memory Care Assisted LivingSkilled Nursing with Memory CareAlzheimer's & Dementia Care
View profile
Visiting Angels Senior Home Care Woodbridge, CT
82

Visiting Angels Senior Home Care Woodbridge, CT

4.7(46)✓ Google-verified

Families consistently praise Visiting Angels caregivers for warmth, attentiveness, and treating clients as people rather than tasks. Staff named across reviews (Maria, Charles, Tony, Margaret, Lorna) engage clients in daily living, mobility, and emotional support. Management responds quickly to concerns. VA benefits assistance mentioned; flexible scheduling available.

Alzheimer's & Dementia CareMemory Care Assisted LivingSkilled Nursing with Memory Care
View profile
Charter Senior Living of Woodbridge
80

Charter Senior Living of Woodbridge

4.7(47)✓ Google-verified

Staff like Kelly Ann and Kati make transitions smooth and genuinely care about residents and families. Visitors notice cleanliness, vibrant energy, good food, and activities that keep residents engaged daily. The memory care unit staff are gentle and attentive; families hear back promptly when they call. Short-term stays, nursing, physical therapy, and occupational therapy round out the services. Studio apartments can scale care as needs change. No negatives appeared across the reviews reviewed.

Memory Care Assisted LivingSkilled Nursing with Memory CareAdult Day Programs
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-20