Greater New Haven Memory Care Guide
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Evergreen Woods

Updated 2026-08-20 · 4,067 reviewed · 53 listed · Scored from 210 Google reviews · How we rank ›

4.8(210) 91 composite score See reviews on Google ✓ Google-verified Publishes prices
Memory Care Assisted LivingAlzheimer's & Dementia CareSkilled Nursing with Memory CareAdult Day Programs
Evergreen Woods
Services
Memory Care Assisted Living, Alzheimer's & Dementia Care, Skilled Nursing with Memory Care
Reviews
210

What recent reviews say

Reviewers consistently experience efficient, warm staff and smooth transitions into a well-maintained community. Nancy Constantinople and peers earn particular praise for their attentiveness and willingness to personalize events and moves. Physical therapy, meals, and activities rank high; residents report feeling welcomed into a community of engaged, educated peers. On-site health care and free transportation within 25 miles add practical value for families managing care changes.

Praised for
  • dedicated, name-checked staff
  • smooth move-in and transitions
  • quality meals and dining
  • thoughtful activities and programming
  • clean, well-maintained grounds
  • attentive, family-like care
compassionate-staffattentive-careclean-facilitypersonalized-care-plansfriendly-caregiversfamily-involvement-encouragedwarm-homelike-environment
Best for: Seniors transitioning from independent living to assisted or skilled care; families prioritizing attentive staff and social programming.
Think twice if: No significant complaints emerge from recent reviews; caution is not grounded in the data.

Strengths

  • Named staff (Nancy Constantinople, Krista O'Donnell) known for going above and beyond
  • Physical therapy and rehab services highly regarded
  • Free transportation within 25-mile radius
  • Restaurant-style dining and varied activities

Worth knowing

  • Nancy Constantinople (Transition Specialist) and Krista O'Donnell named repeatedly for personalized move coordination and follow-up
  • Physical therapy team praised in rehab unit
  • On-site health care with Yale Medical Center affiliation noted
  • Free transportation within 25-mile radius
  • Restaurant-style dining with weekly menu variation

What reviews say by service

Memory Care Assisted Living
Staff praised for attentiveness and smooth transitions; activities and dining consistently highlighted.
Alzheimer's & Dementia Care
Limited explicit mention; person-centered care claimed by business.
Skilled Nursing with Memory Care
Physical therapy, nursing care, and social services in rehab unit described as top-notch by residents after extended stays.
Adult Day Programs
Wide-ranging activities programming praised for suiting varied interests and abilities.

How it compares

  • Rated 4.8 against a 4.35 average across the 50 memory care assisted living businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

How We Score
Star rating 83
Review volume 100
Review recency 100
Review sentiment 82
Profile completeness 100
Verification 30

Rating breakdown

5
193
4
9
3
3
2
0
1
5

Common questions

Does Evergreen Woods provide transportation?
Yes. Free transportation within a 25-mile radius is available to residents.
What dining options are available?
Restaurant-style dining with weekly lunch and dinner menus that rotate; kitchen also accommodates resident-hosted events and special requests.
Does the community help with the moving process?
Yes. Staff coordinate apartment setup, transfer documents, and logistics; examples include arranging buffet setups and ensuring wheelchair access for resident events.

Similar memory care nearby

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Artis Senior Living of Branford

4.6(53)✓ Google-verifiedPublishes prices

Most families see a marked improvement in their relatives' wellbeing within weeks of arrival. Staff, particularly the life enrichment and nursing teams, earn consistent praise for genuine care and personalized attention. Two serious complaints surface: one resident found cold, unassisted meals and closed-door neglect; another family felt poorly informed and supported when their mother passed. The disparity suggests excellence in daily routines but gaps in crisis response or consistency across staff shifts. Their website claims U.S. News recognition and Great Place to Work certification. Activities range from art and cooking to balloon volleyball and memory games. All-inclusive pricing starts at $9,995 monthly. Helen McCarthy and other named staff members are frequently credited with bringing energy and intentionality to the program.

Memory Care Assisted LivingAlzheimer's & Dementia CareSkilled Nursing with Memory Care
The Roses at Guilford House
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One Google reviewer gave a five-star rating. Review text is not available, so detail about specific strengths is limited.

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Cedar Woods
66

Cedar Woods

4.1(48)✓ Google-verified

Staff warmth and apartment quality earn consistent praise, with residents noting friendly caregivers like Elizabeth, Arlene, and Brianna who handle medication reminders and daily needs. Recent renovations and dining improvements keep the community feeling fresh, and activities are plentiful. However, management responsiveness remains a serious weak point. Multiple residents report ignored work orders, three-month air-conditioning failures, dropped services despite assurances, and billing disputes left unresolved for weeks. One resident departed after three years citing these failures; another raised safety concerns about a maintenance manager that were dismissed. Leadership's communication style and on-site presence have drawn criticism.

Memory Care Assisted LivingAdult Day ProgramsSkilled Nursing with Memory Care

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Last updated 2026-08-20